Customer Care Associate

Start your next role as a Customer Care Associate with Proads in Lalghati, Bhopal. You can earn up to ₹15,000/month. 15 candidates will be hired for this role.

Note from the employer

Customer Call Handling, Resolve Customer Problem.

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Compensation

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Active listening, Typing speed, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• You are polite and calm under pressure

Position details

• Work location: Lalghati, Bhopal, Madhya Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Openings: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Proads reviews applications regularly.