Customer Care Associate

A new Customer Care Associate role is open at Technotask Business Solutions Private Limited, Bhopal. The team is filling 30 vacancies. Freshers can apply. The pay goes up to ₹20,000/month.

Employer’s description

Voice Process /Digital Customer Specialist/Attractive Salary + Incentive/ Day Shift. Type : Domestic, Outbound | Languages : Hindi

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Hindi
• Someone polite and customer-first

What you get

Compensation: ₹11,500 – ₹20,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

Quick facts

• Work location: Bhopal, Madhya Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Technotask Business Solutions Private Limited.