Customer Care Representative

A new Customer Care Representative role is open at Dr.Positive Health Science Pvt Ltd, Kukatpally, Hyderabad. There are 2 open positions. Freshers can apply. Salary is up to ₹20,000/month.

Note from the employer

- Standard Hours: 09:30 Am To 06:30 Pm- Rotational Week Off(From Mon To Fri Any One Day),Sat&Sun Mandatatory Working.Contact Information:Tejashwini Hr-Recruitercontact Number: 9951322564. Languages : Marathi, Hindi

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi
• A patient, calm under pressure attitude

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Position details

• Location: Kukatpally, Hyderabad, Telangana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Dr.Positive Health Science Pvt Ltd.