Customer Care Representative

Svs Bpo Services has an opening for a Customer Care Representative based in Somajiguda, Hyderabad. You can earn up to ₹15,000/month. The team is filling 20 vacancies.

In the employer’s words

Looking For Customer Care Representative Only Female, Can Earn Good Incentives Based On Performance. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: CRM tools, Hindi and English, Complaint handling, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Your responsibilities

• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Pay and perks

You will be paid ₹12,000 – ₹15,000 per month.

Position details

• Job location: Somajiguda, Hyderabad, Telangana
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 20
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Svs Bpo Services today.