Customer Service Supoort

A new Customer Service Supoort role is open at Dtdc Express Limited, Koramangala, Bengaluru. 2 candidates will be hired for this role. Salary is up to ₹20,000/month. Great for first-time job seekers.

Note from the employer

Customer Support Executive (Css) Dtdc Express Ltd, Bangalore Inbound Customer Support | No Sales/Targets Salary: 18K To 21K In-Hand + Kpi Day Shift | Sunday Fixed Off 6+ Months Bpo/Customer Service Experience Good English & Kannada Required Bangalore Share Your Updated Cv To Apply. Experienced Candidates Only. Type : Inbound, Domestic | Languages : Hindi, English, Kannada

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Kannada
• Basic English
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English, Kannada
• You are patient and customer-first

What you will do

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹17,000 – ₹20,000 per month.

Job at a glance

• Work location: Koramangala, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

Apply today and take the next step in your career with Dtdc Express Limited.