Customer Care Executive

Easy Minds Services Private Limited is looking for a Customer Care Executive to join its team in Kismatpur, Hyderabad. The team is filling 2 vacancies. The pay goes up to ₹22,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales | Languages : Telugu, Hindi, English | Preferred Experience In : Real Estate

Salary

Compensation: ₹12,000 – ₹22,000 per month.

Candidate profile

• Open to freshers
• Graduate or equivalent
• Comfortable with English, Hindi, Real Estate, Sales, Telugu
• Good English
• Freshers can apply
• Type: Sales
• Languages: Telugu, Hindi, English
• Preferred Experience In: Real Estate
• Someone patient and customer-first

Key responsibilities

As a Customer Care Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Kismatpur, Hyderabad, Telangana
• Employment type: Full time
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Easy Minds Services Private Limited.