Customer Care Representative

Join Edvesstia Advisory as a Customer Care Representative in Lawrance Road, Delhi. No experience? You can still apply. The pay goes up to ₹16,500/month.

Employer’s description

This Is An Education Consultancy. Your Role Will Involve Communicating With Generated Leads And Pitching To Clients. You Will Also Be Expected To Contribute Ideas On How To Expand The Consultancy. If Things Go Well, You Will Also Be Involved In My Other Business-Which Deals In Jewelery , Holding The Position Of A Senior Executive. Type : Sales | Marketing | Languages : Hindi, English

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marketing, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Hindi, English
• Someone customer-first and patient

What the job involves

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹14,500 – ₹16,500 per month, based on skills and experience.

Job at a glance

• Location: Lawrance Road, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 1
• Shift: 11:00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Edvesstia Advisory.