Customer Care Representative

Krishna Enterprises has an opening for a Customer Care Representative based in Sector 18 - Gurgaon, Delhi. The team is filling 15 vacancies. You can earn up to ₹30,000/month. Freshers can apply.

Note from the employer

Hiring For Customer Support Executive, For The Gurugram Location. Type : Inbound, Domestic | Languages : Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• A polite, calm under pressure attitude

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Salary

You will be paid ₹18,000 – ₹30,000 per month.

Position details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Work type: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15

Apply today and take the next step in your career with Krishna Enterprises.