Customer Care Representative

Looking for a Customer Care Representative role in Sector 44 - Gurgaon, Delhi? Policybazaar Insurance Brokers Private Limited is hiring now. 20 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹30,667/month.

In the employer’s words

Customer Engagement: Manage Inbound And Outbound Communications Professionally To Address Customer Inquiries, Concerns, And Policy Requirements. Product Consultation: Deliver Accurate, Transparent Information Regarding Insurance Products, Premium Calculations, And Policy Terms To Empower Customer Decision-Making. Issue Resolution: Actively Diagnose. Type : Sales, International | Languages : Tamil, Telugu, Bengali, Kannada, Hindi, English

What the job involves

As a Customer Care Representative, your work will include:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Who can apply

• Open to freshers
• Graduate or equivalent
• Skills: Bengali, English, Hindi, International, Kannada, Sales, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Sales, International
• Languages: Tamil, Telugu, Bengali, Kannada, Hindi, English

Salary

You will be paid ₹20,570 – ₹30,667 per month.

Job details

• Job location: Sector 44 - Gurgaon, Delhi, Delhi
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Shift: Rotational shifts
• Job type: Full time

Apply today and take the next step in your career with Policybazaar Insurance Brokers Private Limited.