Customer Care Associate

Looking for a Customer Care Associate role in Sector 18 - Gurgaon, Delhi? Elevate X Solutions is hiring now. The team is filling 20 vacancies. Salary is up to ₹30,000/month. Great for first-time job seekers.

Employer’s description

We Are Hiring Customer Care Executives To Handle Customer Queries And Provide Effective Support Through Voice And Non-Voice Channels. The Role Involves Assisting Customers, Resolving Their Concerns, Providing Accurate Information, And Ensuring A Smooth Customer Experience.Key Responsibilities:Handle Inbound And Outbound Customer Calls Professio. Type : Domestic, Inbound, Outbound | Languages : English, Hindi

What the job involves

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.

Pay and perks

You will be paid ₹15,000 – ₹30,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: English, Hindi
• Someone polite and calm under pressure

Quick facts

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Elevate X Solutions.