Customer Care Executive

Join Elevate X Solutions as a Customer Care Executive in Somajiguda Circle, Hyderabad. You can earn up to ₹18,000/month. There are 10 open positions. Freshers can apply.

Employer’s description

Handle Banking Inbound Customer Calls Professionally And Resolve Queries Efficiently Provide Accurate Information Regarding Banking Products And Servicesensure High Levels Of Customer Satisfaction Through Quality Interactionsmaintain Call Logs And Follow Standard Operating Procedureswork In Rotational Shifts As Per Business Requirements. Type : Inbound, Domestic | Languages : Malayalam, Tamil, Kannada, Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Malayalam, Tamil, Kannada, Hindi, English
• Someone calm under pressure and customer-first

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

Job details

• Job location: Somajiguda Circle, Hyderabad, Telangana
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Elevate X Solutions reviews applications regularly.