Customer Care Executive

Looking for a Customer Care Executive role in Vaishali Nagar, Jaipur? Emiac Technologies Limited is hiring now. You can earn up to ₹15,000/month. There are 2 open positions.

In the employer’s words

We Are Looking For A Confident And Communication-Skilled Calling Executive Who Can Handle Outbound And Inbound Calls, Coordinate With Clients/Candidates, And Maintain Proper Follow-Ups. The Candidate Should Have Good Communication Skills And A Professional Approach While Interacting Over Calls. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

Pay and perks

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Domestic, English and Hindi
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English

Job at a glance

• Work location: Vaishali Nagar, Jaipur, Rajasthan
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Emiac Technologies Limited.