Customer Support Executive

Faction Global Infotech Pvt Ltd. is hiring a Customer Support Executive in Andheri East, Mumbai. 10 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Handle Customer Queries Through Calls, Emails, And Live Chat.Resolve Customer Complaints Professionally And Efficiently.Provide Accurate Information About Products And Services.Maintain Good Relationships With Customers.Follow Up With Customers To Ensure Their Issues Are Resolved. More Than 2 Years Experience Compulsory. | Type : Inbound, Domestic

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Domestic, Inbound
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Domestic

What you get

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Record visits, calls and orders in the CRM or daily report
• Share market and competitor feedback with the team
• Explain products and offers clearly and handle objections
• Prepare quotations and close deals with decision makers

Job details

• Location: Andheri East, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Faction Global Infotech Pvt Ltd. today.