Customer Support Executive

Looking for a Customer Support Executive role in Andheri East, Mumbai? Faction Global Infotech Pvt Ltd. is hiring now. You can earn up to ₹28,000/month. 10 candidates will be hired for this role.

Note from the employer

Handle Customer Queries Through Phone Calls, Emails, And Chat.Resolve Customer Complaints And Provide Appropriate Solutions.Provide Accurate Information About Products And Services.Maintain Customer Records And Update Information In The System.Follow Up With Customers To Ensure Their Issues Are Resolved.Coordinate With Internal Teams To Addres. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Key responsibilities

• Follow up on leads and convert them into sales
• Explain products and offers clearly and handle objections
• Identify and approach new customers in the assigned territory
• Build long-term relationships with existing clients
• You'll prepare quotations and close deals with decision makers.
• Record visits, calls and orders in the CRM or daily report

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English and Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English

Salary and benefits

Compensation: ₹20,000 – ₹28,000 per month.

Quick facts

• Location: Andheri East, Mumbai, Maharashtra
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Faction Global Infotech Pvt Ltd..