Customer Care Coordinator

Fibril India indusy is looking for a Customer Care Coordinator to join its team in Bakrol Bujrang, Ahmedabad. There are 3 open positions. Salary is up to ₹15,000/month.

Note from the employer

Severvice Suport. Type : Sales | Languages : Bengali, Kannada, Tamil, Telugu, Gujarati, English, Hindi

Day-to-day work

As a Customer Care Coordinator, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

Who can apply

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Sales, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Bengali, Kannada, Tamil, Telugu, Gujarati, English, Hindi
• A patient, calm under pressure attitude

Quick facts

• Job location: Bakrol Bujrang, Ahmedabad, Gujarat
• Job type: Full time
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3

Click Apply to send your profile to Fibril India indusy. It takes less than a minute.