International Voice Process Agent

Start your next role as an International Voice Process Agent with Filza Group India Pvt Limited in Marathahalli, Bengaluru. 30 candidates will be hired for this role. Freshers can apply. Salary is up to ₹50,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : English

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English

Compensation

The salary for this role is ₹20,000 – ₹50,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job details

• Location: Marathahalli, Bengaluru, Karnataka
• Work mode: On-site
• Vacancies: 30
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Filza Group India Pvt Limited today.