Call Quality Analyst

Join Finmech business services Pvt.ltd as a Call Quality Analyst in Ghansoli, Mumbai. Salary is up to ₹30,000/month. The team is filling 10 vacancies.

Note from the employer

Call Monitoring & Auditing: Auditing Sales Interactions To Ensure Adherence To Compliance Standards, Scripts, And Policies.Performance Feedback: Providing Actionable Coaching And Feedback To Sales Agents To Improve Conversion Rates And Communication Skills.Calibration Sessions: Conducting Internal And External Calibration Sessions To Ensure Consi. 1 - 2 Years Experience Compulsory.

Day-to-day work

As a Call Quality Analyst, your work will include:

• Build long-term relationships with existing clients.
• Prepare quotations and close deals with decision makers
• Share market and competitor feedback with the team
• You will follow up on leads and convert them into sales.
• Record visits, calls and orders in the CRM or daily report
• Identify and approach new customers in the assigned territory

What you get

You will be paid ₹20,000 – ₹30,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Presentation, CRM, Target achievement, Customer handling
• Good English
• 1 - 2 Years Experience Compulsory.

Job details

• Location: Ghansoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Finmech business services Pvt.ltd reviews applications regularly.