Call Quality Analyst

Vichardhara Consultancy Pvt Ltd has an opening for a Call Quality Analyst based in Virar, Mumbai. 2 candidates will be hired for this role. Salary is up to ₹35,000/month.

In the employer’s words

Test Software And Applications To Identify Bugs And Ensure Functionality. Develop Test Cases, Document Results, And Collaborate With Developers For Fixes. Maintain Quality Standards Throughout The Development Lifecycle. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Presentation, Local market knowledge, Target achievement and Negotiation
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are confident and persuasive

Roles and responsibilities

As a Call Quality Analyst, your work will include:

• Build long-term relationships with existing clients
• Identify and approach new customers in the assigned territory
• Record visits, calls and orders in the CRM or daily report
• Follow up on leads and convert them into sales
• Share market and competitor feedback with the team
• You will explain products and offers clearly and handle objections.

Salary

The salary for this role is ₹25,000 – ₹35,000 per month.

Job details

• Job location: Virar, Mumbai, Maharashtra
• Openings: 2
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Vichardhara Consultancy Pvt Ltd reviews applications regularly.