Customer Care Executive

Looking for a Customer Care Executive role in Begumpet, Hyderabad? First Fly Express is hiring now. There are 5 open positions. The pay goes up to ₹25,000/month.

In the employer’s words

Handling Calls , Resolve Customer Issue , Coming And Out Going Calls . More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Telugu, Hindi, English

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Who can apply

• At least 2 years of relevant experience
• Graduate or equivalent
• Skills: English, Hindi, Inbound, Outbound, Telugu
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Telugu, Hindi, English
• Someone polite and customer-first

Quick facts

• Job location: Begumpet, Hyderabad, Telangana
• Employment type: Full time
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to First Fly Express. It takes less than a minute.