Customer Care Specialist

Join Firstcall BPO as a Customer Care Specialist in Vanasthalipuram, Hyderabad. The pay goes up to ₹15,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

In the employer’s words

Domestic Voice Process. Type : Outbound, Inbound, Domestic | Languages : Telugu, Hindi, English

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Telugu
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Telugu, Hindi, English
• Someone customer-first and polite

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.

Compensation

Compensation: ₹14,000 – ₹15,000 per month.

Position details

• Work location: Vanasthalipuram, Hyderabad, Telangana
• Work type: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Firstcall BPO reviews applications regularly.