Customer Care Specialist

Start your next role as a Customer Care Specialist with Vibatel Solutions Pvt Ltd in Kakaguda, Hyderabad. The team is filling 30 vacancies. Great for first-time job seekers. Salary is up to ₹15,000/month.

Employer’s description

Improve Your Communication Skills And Start Your Career In A Professional Way. Freshers(Grads/Undergrads) With Good Knowledge In Hindi And English For Banking And Insurance Lead Generation Process.Training Will Be Given. Decent Salaries With Good Incentives And Career Progressions Of Direct Job With The Clients Will Be Offered. Languages : Malayalam, Marathi, Kannada, Hindi

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Languages: Malayalam, Marathi, Kannada, Hindi
• A customer-first, polite attitude

Your responsibilities

• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

What you get

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Job details

• Work location: Kakaguda, Hyderabad, Telangana
• Interview: 9:30 AM - 1:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Vibatel Solutions Pvt Ltd today.