Customer Care Specialist

A new Customer Care Specialist role is open at Vibatel Solutions Private Limited, Lal Bazar, Hyderabad. Freshers can apply. The team is filling 30 vacancies. Salary is up to ₹15,000/month.

In the employer’s words

Improve Your Communication Skills And Start Your Career In A Professional Way. Freshers(Grads/Undergrads) With Good Knowledge In Hindi And English For Banking And Insurance Lead Generation Process.Training Will Be Given. Decent Salaries With Good Incentives And Career Progressions Of Direct Job With The Clients Will Be Offered. Type : Domestic, Outbound | Languages : English, Hindi

Your responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi
• A patient, polite attitude

What you get

You will be paid ₹13,000 – ₹15,000 per month.

Position details

• Job location: Lal Bazar, Hyderabad, Telangana
• Interview timings: 9:00 AM - 3:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work mode: Work from office
• Working hours: 9:30 AM - 6:45 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Vibatel Solutions Private Limited reviews applications regularly.