Customer Care Executive

Looking for a Customer Care Executive role in Sham Nagar, Ludhiana? Flightgo Express is hiring now. The team is filling 2 vacancies. Salary is up to ₹15,000/month.

Note from the employer

Job Title: Customer Support Handling Courier Service Issues, Salary: 15,000-20000 Per Month (Depends Upon The Experience), Working Hours: 10:00 Am 7:30 Pm, Working Days: Monday To Saturday, Leave Policy: 2 Paid Leaves Per Month Only Subject To Approval (More Than 2 Leaves Salary Deduction), Job Description, Handling Customer Complaints And Courier Service Issues. Type : Outbound, International, Inbound, Sales | Languages : English, Hindi, Punjabi

What you get

Salary: ₹13,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, International, Outbound, Punjabi and Sales
• Male Only
• No English required
• Freshers can apply
• Type: Outbound, International, Inbound, Sales
• Languages: English, Hindi, Punjabi
• A polite, calm under pressure attitude

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Sham Nagar, Ludhiana, Punjab
• Job type: Full time
• Openings: 2
• Work type: Office-based
• Working hours: 10:00 am - 08:00 pm | Monday to Saturday
• Interview timings: 05:00 pm - 7:00 pm | Monday- Saturday

Apply today and take the next step in your career with Flightgo Express.