Customer Care Executive

Focus Staffing Service is hiring a Customer Care Executive in Lalghati, Bhopal. Salary is up to ₹12,000/month. 30 candidates will be hired for this role. Freshers can apply.

Compensation

Compensation: ₹9,000 – ₹12,000 per month.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Hindi and English, Typing speed
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and patient

Day-to-day work

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.

Job details

• Location: Lalghati, Bhopal, Madhya Pradesh
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Work from office

Ready to start? Upload your resume and apply to Focus Staffing Service today.