Customer Care Associate

Start your next role as a Customer Care Associate with Free Jobs in Thane, Mumbai. The team is filling 30 vacancies. Salary is up to ₹25,000/month.

In the employer’s words

Hiring For Technical Support- Pure Voice Process - Hp - Thane - Wfo (Basic English Fluency Required For English Profiles And For Linguistic Profiles - Basic Hindi Fluency Required)Doj: Immediate Basis Rounds : Hr-Amcat-Ops Requirements:Hsc + 6 Months Experience / Any Grad Freshers Salary - 25K In Hand Shifts: Any 9 Hour Dayshift. Type : Inbound, Domestic | Languages : Bengali, English, Malayalam, Tamil, Kannada

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Inbound, Kannada, Malayalam and Tamil
• Basic English
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Bengali, English, Malayalam, Tamil, Kannada

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

What the job involves

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Free Jobs.