Customer Care Associate

A new Customer Care Associate role is open at Free Jobs, Ghansoli, Mumbai. The team is filling 30 vacancies. Salary is up to ₹25,000/month.

In the employer’s words

Hiring For Bank Process- Sales/Service Fix Day Shift *Location: Juinagar Shift Timing: 10:00 Am 7:00 Pm Requirement: Good Communication Skills Qualification: Graduate (Any Stream)All Sundays Fixed Off2Nd & 4Th Saturday Offall Bank Holidays Off Salary Details:Graduation Fresher: 18,000 (In-Hand)Experience: Upto 25K. 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales, International, Outbound, Domestic

Salary

Compensation: ₹18,000 – ₹25,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Domestic, Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales, International, Outbound, Domestic
• A polite, customer-first attitude

Job at a glance

• Work location: Ghansoli, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site

Apply today and take the next step in your career with Free Jobs.