Customer Care Associate

Free Jobs is looking for a Customer Care Associate to join its team in Juinagar, Mumbai. Great for first-time job seekers. The pay goes up to ₹25,000/month. The team is filling 30 vacancies.

Employer’s description

Idfc Bank - Sales/Servicefix Day Shift *Location: Juinagar Shift Timing: 10:00 Am 7:00 Pm Requirement: Good Communication Skills Qualification: Graduate (Any Stream)All Sundays Fixed Off2Nd & 4Th Saturday Offall Bank Holidays Off Salary Details:Graduation Fresher: 18,000 (In-Hand)Experience (12 Years): 20,000. Type : Inbound, Domestic, Sales, Outbound, International | Languages : English | Preferred Experience In : Real Estate

Key responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Requirements

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Domestic, English, Inbound, International, Outbound, Real Estate and Sales
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Sales, Outbound, International
• Languages: English
• Preferred Experience In: Real Estate

Compensation

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Job details

• Location: Juinagar, Mumbai, Maharashtra
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Free Jobs.