Customer Service Advisor

Free Jobs is hiring a Customer Service Advisor in Navi Mumbai, Mumbai. There are 30 open positions. Freshers can apply. Salary is up to ₹25,000/month.

In the employer’s words

Telecaller / Sales Executive Hdfc Location - Ghansoli, Mahape Navi Mumbai Qualification: Graduate / Hsc With 1 Year Experience Experience: 1- 3 Years In Telesales Work: Outbound Calling To Promote Credit Cards And Banking Products. Benefits: Salary + Incentives + Medical Benefits Good Communication Skills And Sales-Oriented Candidates Preferred. Type : Inbound, Domestic, Sales | Languages : Gujarati, Telugu, Bengali, Kannada, Punjabi, Malayalam, Marathi, English, Hindi, Tamil

Salary and benefits

The salary for this role is ₹18,000 – ₹25,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Sales
• Languages: Gujarati, Telugu, Bengali, Kannada, Punjabi, Malayalam, Marathi, English, Hindi, Tamil
• You are customer-first and patient

Key responsibilities

• You'll escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.

Quick facts

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Free Jobs.