Chat Process Executive

Fusion Cx Limited has an opening for a Chat Process Executive based in Salt Lake, Kolkata. Salary is up to ₹16,000/month. There are 30 open positions. No experience? You can still apply.

In the employer’s words

Chat Process ( Day Shift ) Fresher And Experience Both Can Apply. Languages : Bengali, English

Compensation

The salary for this role is ₹13,500 – ₹16,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali and English
• Good English
• Freshers can apply
• Languages: Bengali, English
• A polite, calm under pressure attitude

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Quick facts

• Work location: Salt Lake, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Click Apply to send your profile to Fusion Cx Limited. It takes less than a minute.