Customer Care Associate

Fusion Cx Limited wants to bring on a Customer Care Associate for its Ghansoli, Mumbai team. The pay goes up to ₹22,000/month. The team is filling 30 vacancies. Freshers can apply.

Employer’s description

Please Carry Your Hard Copy Cv.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: Verbal communication, Typing speed, CRM tools, Complaint handling
• Good English
• Freshers can apply
• You are polite and calm under pressure

Pay and perks

Compensation: ₹16,000 – ₹22,000 per month.

What the job involves

As a Customer Care Associate, your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Ghansoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Fusion Cx Limited reviews applications regularly.