Customer Care Executive

Fusion Cx Limited is hiring a Customer Care Executive in Matigara, Siliguri. The pay goes up to ₹18,000/month. The team is filling 30 vacancies.

Employer’s description

Medical Coach. 1 - 2 Years Experience Compulsory. | Languages : English

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone patient and polite

Job at a glance

• Location: Matigara, Siliguri, West Bengal
• Employment type: Full time
• Work type: On-site
• Vacancies: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fusion Cx Limited.