Customer Care Executive

Nexgen Bps Private Limited is hiring a Customer Care Executive in Matigara, Siliguri. You can earn up to ₹16,000/month. The team is filling 5 vacancies. No experience? You can still apply.

In the employer’s words

International Outbound Voice Process. Type : International, Sales, Outbound | Languages : English

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary

Salary: ₹10,000 – ₹16,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, International, Outbound and Sales
• Good English
• Freshers can apply
• Type: International, Sales, Outbound
• Languages: English

Job details

• Job location: Matigara, Siliguri, West Bengal
• Interview timings: 1:00 pm - 6:00 pm | Monday to Friday
• Work type: Work from office
• Employment type: Full time
• Vacancies: 5
• Shift: 2:30 pm - 12:00 am | Monday to Thursday | Friday and Saturday (Half day).

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