Customer Care Representative

A new Customer Care Representative role is open at Futuristhr Consultancy, Hoodi, Bengaluru. Great for first-time job seekers. The team is filling 10 vacancies. You can earn up to ₹23,000/month.

Note from the employer

Customers With Queries & Issues Resolve Account, Card, Loan & Banking-Related Concerns Provide Product & Service Information Handle Calls, Emails & Customer Support Requests. Type : Inbound, Outbound, Sales | Marketing | Languages : Hindi, English

Pay and perks

Salary: ₹22,000 – ₹23,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Marketing, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Sales
• Marketing
• Languages: Hindi, English
• Someone customer-first and calm under pressure

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.

Quick facts

• Job location: Hoodi, Bengaluru, Karnataka
• Vacancies: 10
• Employment type: Full time
• Work type: Office-based
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview: 09:00 AM - 5:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Futuristhr Consultancy.