Customer Care Associate

Goelectronix Technologies Private Limited is hiring a Customer Care Associate in Koparkhairne, Mumbai. The pay goes up to ₹25,000/month. No experience? You can still apply. The team is filling 10 vacancies.

Employer’s description

Make Outbound Calls To Prospective And Existing Customers.Introduce Products/Services And Understand Customer Requirements.Generate Leads And Convert Prospects Into Customers.Follow Up Regularly With Leads Through Calls, Whatsapp, Email, Or Other Channels.Explain Pricing, Features, Offers, And Benefits Clearly.Handle Objections And Negotiate E. Type : Domestic, Outbound, Inbound, Sales | Marketing | Languages : Marathi, Hindi

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Domestic, Hindi, Inbound, Marathi, Marketing, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound, Sales
• Marketing
• Languages: Marathi, Hindi
• Someone polite and patient

Position details

• Location: Koparkhairne, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Job type: Full time
• Work mode: On-site

Apply today and take the next step in your career with Goelectronix Technologies Private Limited.