Customer Care Associate

Join Hansa Customer Equity Private Limited as a Customer Care Associate in Airoli, Mumbai. The pay goes up to ₹15,000/month. No experience? You can still apply. There are 30 open positions.

In the employer’s words

Rotational Day Shifts-- 6 Days Working-- Rotational Week Offs-- Excellent- Communication- Required- Minimum 6Months To 1 Year Of Experience Into Customer Service-- Freshers Are Also Welcome. Type : Domestic, Outbound, Inbound | Languages : Hindi, Malayalam, Gujarati, Tamil, Bengali, Telugu, Kannada

What the job involves

As a Customer Care Associate, your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹13,000 – ₹15,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Skills: Bengali, Domestic, Gujarati, Hindi, Inbound, Kannada, Malayalam, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Hindi, Malayalam, Gujarati, Tamil, Bengali, Telugu, Kannada
• Someone customer-first and patient

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Job type: Full time
• Work type: Office-based
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Hansa Customer Equity Private Limited. It takes less than a minute.