Customer Care Associate

A new Customer Care Associate role is open at Hansa Customer Equity Private Limited, Airoli, Mumbai. You can earn up to ₹18,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

Pay and perks

You will be paid ₹15,000 – ₹18,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Verbal communication, Hindi and English, Active listening, Typing speed
• Good English
• Freshers can apply

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 30

Click Apply to send your profile to Hansa Customer Equity Private Limited. It takes less than a minute.