Customer Care Associate

Hansa Customer Equity Private Limited is hiring a Customer Care Associate in Airoli, Mumbai. Salary is up to ₹18,000/month. The team is filling 30 vacancies. No experience? You can still apply.

In the employer’s words

Rotational Day Shifts. 6 Days Working. Rotational Week Offs. Excellent Communication Required Minimum 6Months To 1 Year Of Experience Into Customer Service. Type : Inbound, Domestic, Outbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, English

Roles and responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹15,000 – ₹18,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Inbound, Kannada, Malayalam, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, English
• You are customer-first and calm under pressure

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Hansa Customer Equity Private Limited.