Customer Care Associate

Hansa Customer Equity Private Limited is hiring a Customer Care Associate in Airoli, Mumbai. There are 20 open positions. You can earn up to ₹17,000/month. No experience? You can still apply.

Employer’s description

Rotational Shift Rotational Week Of Freshers Can Also Apply. Type : Domestic, Outbound | Languages : Gujarati, Tamil, Telugu, Kannada, Malayalam, Punjabi, Bengali, English

Salary and benefits

The salary for this role is ₹15,000 – ₹17,000 per month.

Candidate profile

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Kannada, Malayalam, Outbound, Punjabi
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Gujarati, Tamil, Telugu, Kannada, Malayalam, Punjabi, Bengali, English
• Someone customer-first and patient

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Airoli, Mumbai, Maharashtra
• Vacancies: 20
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Hansa Customer Equity Private Limited today.