Customer Care Associate

Hansa Customer Equity Private Limited has an opening for a Customer Care Associate based in Airoli, Mumbai. Great for first-time job seekers. The pay goes up to ₹15,000/month. The team is filling 30 vacancies.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Outbound, Domestic, Sales, Inbound | Languages : English

Compensation

Salary: ₹14,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Inbound, Outbound, Sales
• No English required
• Freshers can apply
• Type: Outbound, Domestic, Sales, Inbound
• Languages: English
• You are patient and polite

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Hansa Customer Equity Private Limited reviews applications regularly.