Customer Care Associate

Join Hansa Customer Equity Private Limited as a Customer Care Associate in Airoli, Mumbai. There are 30 open positions. Salary is up to ₹20,000/month. No experience? You can still apply.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Domestic, Inbound | Languages : English

What the job involves

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, English, Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English
• A patient, polite attitude

Pay and perks

The salary for this role is ₹16,000 – ₹20,000 per month.

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Work type: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Hansa Customer Equity Private Limited.