Customer Care Associate

Start your next role as a Customer Care Associate with Hansa Customer Equity Private Limited in Airoli, Mumbai. The team is filling 30 vacancies. You can earn up to ₹21,000/month. Great for first-time job seekers.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English

Pay and perks

Compensation: ₹19,000 – ₹21,000 per month.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Openings: 30
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Hansa Customer Equity Private Limited.