Customer Care Associate

Hansa Customer Equity Private Limited is looking for a Customer Care Associate to join its team in Airoli, Mumbai. No experience? You can still apply. There are 30 open positions. You can earn up to ₹20,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Bengali, Malayalam, Gujarati, Telugu, Tamil

Compensation

You will be paid ₹16,000 – ₹20,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Good knowledge of Bengali, Gujarati, Malayalam, Tamil and Telugu
• No English required
• Freshers can apply
• Languages: Bengali, Malayalam, Gujarati, Telugu, Tamil
• You are patient and customer-first

What the job involves

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 30
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Hansa Customer Equity Private Limited reviews applications regularly.