Customer Care Associate

Looking for a Customer Care Associate role in Airoli, Mumbai? Hansa Customer Equity Private Limited is hiring now. The team is filling 30 vacancies. You can earn up to ₹24,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Related To Vehicles And Car Scrap Rules And Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : English

Pay and perks

The salary for this role is ₹18,000 – ₹24,000 per month.

Your responsibilities

As a Customer Care Associate, your work will include:

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Candidate profile

• 1–2 years of relevant experience
• Education: Tenth Pass
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A polite, customer-first attitude

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Vacancies: 30
• Work mode: Office-based
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Hansa Customer Equity Private Limited. It takes less than a minute.