Customer Care Associate

Start your next role as a Customer Care Associate with Hansa Customer Equity Private Limited in Airoli, Mumbai. Salary is up to ₹18,000/month. There are 30 open positions.

Employer’s description

Solve Queries And Complaints Of The Customers Via Email And Calls. Blended Process. Type : Domestic, Inbound, Outbound | Languages : Gujarati, Hindi, English

Candidate profile

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of Domestic, English, Gujarati, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: Gujarati, Hindi, English

Salary

You will be paid ₹15,000 – ₹18,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Job details

• Job location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Hansa Customer Equity Private Limited.