Customer Care Associate

A new Customer Care Associate role is open at Hansa Customer Equity Private Limited, Airoli, Mumbai. Great for first-time job seekers. There are 30 open positions. The pay goes up to ₹21,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English

Salary

Salary: ₹16,000 – ₹21,000 per month, based on skills and experience.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• You are polite and patient

Quick facts

• Location: Airoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time

Ready to start? Upload your resume and apply to Hansa Customer Equity Private Limited today.