Customer Care Associate

A new Customer Care Associate role is open at Hansa Customer Equity Private Limited, Airoli, Mumbai. You can earn up to ₹21,000/month. There are 30 open positions.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English

Compensation

You will be paid ₹17,000 – ₹21,000 per month.

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Position details

• Location: Airoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time

Click Apply to send your profile to Hansa Customer Equity Private Limited. It takes less than a minute.