Customer Retention Representative

Hinduja Global Services is hiring a Customer Retention Representative in Juinagar, Mumbai. No experience? You can still apply. The pay goes up to ₹25,000/month. 20 candidates will be hired for this role.

In the employer’s words

Manage And Oversee Day-To-Day Banking Transactions Activities. Ensure Compliance With Regulatory Standards And Optimize Workflows For Efficiency. Collaborate With Teams To Streamline Operational Processes And Improve Customer Service.

Roles and responsibilities

• Cross-sell relevant financial products to existing customers
• Comply with RBI/IRDAI guidelines and internal audit norms
• Follow up on applications until disbursal or policy issue
• Manage collections and track overdue accounts
• Explain product features, charges and terms transparently
• You will source and onboard customers for loans, accounts or insurance products.

What you get

The salary for this role is ₹17,000 – ₹25,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with Documentation, Compliance, Financial products, KYC
• Good English
• Freshers can apply
• Someone detail-oriented and trustworthy

Job details

• Job location: Juinagar, Mumbai, Maharashtra
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Hinduja Global Services.