Customer Retention Representative

Icici Lombard General Insurance Co Ltd is hiring a Customer Retention Representative in Navi Mumbai, Mumbai. The team is filling 19 vacancies. You can earn up to ₹19,000/month.

In the employer’s words

Customer Retention Manager 100% Voice Process Renew Insurance Policies And Sales To The Existing Customers Day Shift Need Good Communication Skills In English Location Vashi Contact Hr Payal - 9152827303. Type : Sales | Languages : English

Salary and benefits

Salary: ₹12,000 – ₹19,000 per month, based on skills and experience.

Eligibility

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of English and Sales
• Good English
• Freshers can apply
• Type: Sales
• Languages: English

Day-to-day work

• Verify KYC documents and complete application formalities
• Manage collections and track overdue accounts.
• You will explain product features, charges and terms transparently.
• Comply with RBI/IRDAI guidelines and internal audit norms
• Follow up on applications until disbursal or policy issue
• Cross-sell relevant financial products to existing customers

Job at a glance

• Location: Navi Mumbai, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 19
• Work mode: Office-based
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Icici Lombard General Insurance Co Ltd.