Bpo Executive

Start your next role as a Bpo Executive with Hiranya Associates in Alandur, Chennai. The team is filling 30 vacancies. Freshers can apply. The pay goes up to ₹30,000/month.

Employer’s description

Handle Inbound And/Or Outbound Customer Calls.Respond To Customer Questions And Complaints Professionally.Provide Accurate Information About Products Or Services.Resolve Customer Issues And Escalate Complex Problems When Required.Maintain Customer Records And Update Information In The System.Meet Daily/Weekly Performance And Quality Targets.F. Type : Outbound | Languages : Tamil

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹14,000 – ₹30,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Outbound, Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Tamil

Job at a glance

• Location: Alandur, Chennai, Tamil Nadu
• Work type: Office-based
• Job type: Full time
• Working hours: 9:30 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Click Apply to send your profile to Hiranya Associates. It takes less than a minute.