Customer Care Executive

Hirenix Solutions wants to bring on a Customer Care Executive for its Chinar Fortune City, Bhopal team. The team is filling 30 vacancies. Salary is up to ₹15,500/month. Great for first-time job seekers.

In the employer’s words

Customer Support. Type : Inbound, Outbound | Languages : English

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English
• A calm under pressure, polite attitude

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.

Pay and perks

Salary: ₹11,000 – ₹15,500 per month, based on skills and experience.

Quick facts

• Location: Chinar Fortune City, Bhopal, Madhya Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Hirenix Solutions.